Abbey Road

I’m not an economist so perhaps I oversimplify some things, but I find the concept of supply and demand a bit puzzling at times, especially when it comes to parts of our own industry that claim to focus on the need to constantly improve customer loyalty. Case in point is the story in London’s Telegraph.co.uk the other day.

There was a fire last week in the tunnel that runs beneath the English Channel between London and Paris that dealt a crippling blow to rail service from both sides of the water. Interestingly, just as rail service began to crumble because of the fire, the prices on airline tickets between these two cities began to skyrocket.

Paris to London by plane is just under a 200 nm trip and yet within hours of the tunnel mess, airline fares for a round trip between LHR (London Heathrow) and CDG (Charles de Gaulle) rose to nearly US$1100 on British Airways, with Air France close behind at about US$1000. Even the low cost carriers jump into the fray gouging people where they could.

British Airways defended its actions by claiming the addition of larger equipment needed to cope with demand. They also claimed the fare ladder was to blame, the mechanism the raises fares as the number of seats declines.

And here in the U.S., as the price of oil has dropped dramatically - now below $100 a barrel - the airlines have also not altered their fee structures one bit. In fact, my old friends at United increased their nickel and dime efforts for everyone who is not a Super, Platium, Elite, Gold card holder. United’s announcement essentially means the riff-raff pay if they want to bring a bag on board. Southwest seems to be the only carrier holding the line on avoiding the domino-like drive to charge for everything. I’m thinking a jetway boarding fee can’t be far away.

So back to element of supply and demand that has escaped most travelers today.

Companies, like the airlines, are not required to raise prices as the number of seats decline. They choose that option and it’s one that we business people who fly the airlines have been putting up with for years, Platinum Elite member or not. In Europe, the lack of rail access through the tunnel last week had nothing to do with how many seats were available on the airlines. The European carriers saw an opportunity to cash in. And like sheep, airline passengers put up with it.

Business Aviation: A Superb Solution

Business aviation is at a turning point right now as aircraft manufacturers like Cessna, Dassault, Gulfstream, Bombardier and Embraer are maxed out building new airplanes as fast at they can. Surely the tumbling in some parts of the U.S. and European economies will take a toll on sales, but probably not as much as most people at first believed. People are demanding and receiving the travel solutions they want with business aviation and the trend won’t be slowing anytime soon. (Cessna 400 pictured)

And the answers are not all focused on business jets, as the folks building single-engine piston propelled aircraft at Cirrus and Cessna are more than happy to talk about.

So the next time someone in the aviation business talk about supply and demand as the reason to raise prices, try a little trick and see if the meaning becomes a bit more clear. Replace the word “demand” with “gouge” and it will all make perfect sense.